FAQ - Frequently Asked Questions

At what time should we arrive and depart?
Arrival time 16.00 if you arrive after 19.00 please telephone
Departure time 10.00 am
Please do not arrive late at night.
Can you help with travel arrangements?
For help on travel arrangements by car, by plane or by train select Reach Tuscany from the home page.
Are the prices per person or per villa?
The prices displayed are per villa.
Are linen and towels provided or do I need to bring my own?
Yes linen and towels are provided and included in the price displayed, bring a pool towels.
Is the central heating included in the price?
No, the central heating is charged on consumption when required.
Is there a swimming pool?
Yes, there is a 15 x 6 meter pool, which is 1.5meters deep and open from May to October
Is there a telephone, fax, email connection available?
A phone can be provided in the villa on request. There is a computer with Internet connection available in the villa.
Are there local grocery stores?
Yes within 2km in Colle val d’Elsa.
How far are the airports?
Florence 45 mins, Pisa 2 hours, Bologna 2 hours, Rome 2 1/2 hours.
When do I get road directions?
Directions are provided with your final confirmation, after full payment is received.
Where do I find the directions?
The directions can be found as a link on your final confirmation email. They can also be accessed by logging into your booking details using your useremail and password.